Terms & Conditions – 10ji Casino

For the purposes of these Terms and Conditions, the following definitions apply:

• "10ji," "we," "us," or "the Company" refers to the operator of the 10ji Casino platform at 10ji.asia, its affiliates, subsidiaries, and authorized licensees.
• "Platform" refers to the 10ji website (10ji.asia), the 10ji mobile application, and all associated services, games, and features.
• "Player," "you," or "User" refers to any natural person who registers or accesses the 10ji Platform.
• "Account" refers to the personal gaming account registered and maintained by a Player on the 10ji Platform.
• "Balance" or "Wallet" refers to the Philippine Peso (₱/PHP) denominated funds held in a Player's 10ji Account.
• "Bonus" refers to any promotional funds, free spins, free bets, or other incentives credited to a Player's Account by 10ji.
• "Real Money" refers to actual Philippine Peso funds deposited by the Player from their own personal financial accounts.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government agency responsible for regulating gaming activities in the Philippines.

To register and use 10ji, you must meet ALL of the following eligibility criteria:

1. You must be at least 21 years of age at the time of registration and at all times during your use of the Platform.
2. You must be a natural person (not a corporation, trust, or other legal entity).
3. You must be legally capable of entering into a binding agreement under the laws of the Republic of the Philippines.
4. You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
5. You must not have previously been excluded from 10ji or any PAGCOR-regulated gaming platform through a self-exclusion or compulsory exclusion program.
6. You must not be an employee, contractor, director, or officer of 10ji or its affiliated companies, nor an immediate family member of such a person.

To access real-money gaming features on 10ji, you must register an Account by providing accurate, current, and complete information as requested during the registration process. This includes but is not limited to your full legal name, date of birth, email address, and Philippine mobile number. You agree to keep this information accurate and up to date at all times.

Each individual may hold only one active 10ji Account. The creation of multiple Accounts by the same individual is strictly prohibited, regardless of the email address, mobile number, device, or payment method used. Where 10ji identifies duplicate Accounts, the Company reserves the right to suspend, merge, or permanently close any or all Accounts and to forfeit associated balances or bonuses without prior notice.

10ji is required by PAGCOR regulations and applicable Philippine anti-money laundering legislation to verify the identity of all players before processing withdrawals. You agree to provide, upon request, copies of government-issued identification documents (including PhilSys ID, Philippine passport, or driver's license), proof of address, and proof of payment method ownership. Failure to provide requested verification documents within a reasonable timeframe may result in Account suspension and delayed withdrawal processing.

You are solely responsible for the security and confidentiality of your 10ji login credentials, including your username and password. You agree to:

• Create a strong, unique password and not share it with any other person.
• Enable two-factor authentication (2FA) where available.
• Notify 10ji immediately at [email protected] if you suspect unauthorized access to your Account.
• Log out of your Account at the end of each session, particularly when using shared or public devices.

10ji shall not be held responsible for any losses resulting from unauthorized Account access where the Player has failed to take reasonable security precautions.

10ji accepts deposits in Philippine Peso (PHP) through the following approved payment methods: GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, UnionBank, Coins.ph, USDT TRC20, and 7-Eleven Cliqq. The minimum deposit amount is ₱100. Additional deposit methods may be made available from time to time and will be displayed in your Account dashboard.

All deposits must originate from payment accounts held in your own name. Deposits from third-party accounts, anonymous payment sources, or accounts belonging to other individuals are strictly prohibited and may result in Account suspension pending investigation.

Withdrawal requests may only be made to payment accounts that have been verified as belonging to the registered Account holder. 10ji processes withdrawals to GCash and Maya for fully verified accounts typically within 5 to 30 minutes. Bank transfer withdrawals may take 1 to 3 business days depending on the receiving institution.

10ji reserves the right to:

• Request additional identity or source-of-funds documentation before processing withdrawals above certain thresholds, in compliance with PAGCOR AML requirements.
• Delay withdrawals pending completion of identity verification or bonus wagering requirements.
• Decline withdrawal requests where there is reasonable cause to suspect fraudulent activity or breach of these Terms.

All transactions on the 10ji Platform are denominated in Philippine Peso (PHP). Players depositing in other currencies may be subject to conversion fees applied by their payment provider. 10ji does not apply currency conversion fees on its end.

10ji Casino offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms and conditions published alongside each individual offer. The following general terms apply to all 10ji promotions unless expressly stated otherwise:

• Bonuses are credited to the Player's Account in the currency of the Account (PHP) unless otherwise stated.
• Only one bonus may be active per Account at any given time, unless 10ji explicitly authorizes simultaneous bonuses.
• Bonuses are non-transferable and may not be exchanged for cash prior to completing applicable wagering requirements.
• 10ji reserves the right to cancel, modify, or withdraw any bonus offer at any time without prior notice.
• Bonuses obtained through misrepresentation, abuse of promotional terms, or in connection with a duplicate Account will be forfeited.
• Not all games contribute equally to wagering requirements. Live casino games may contribute at a different rate than slot games. The specific contribution rates are published in individual promotion terms.

All games offered on the 10ji Platform are governed by their individual game rules, which are accessible within each game interface. By placing a bet, you confirm that you have read and understood the applicable game rules. In the event of any discrepancy between a game's displayed rules and 10ji's systems, the 10ji system records shall prevail.

10ji's proprietary slot and table games employ certified Random Number Generators (RNGs) audited by independent testing laboratories to ensure fairness. Live casino games are operated by third-party studio providers subject to their own regulatory certifications. Return-to-Player (RTP) percentages for each game are displayed in the game information panel where available.

In the event of a technical malfunction, software error, or network failure affecting the outcome of a game or bet, 10ji reserves the right to void affected bets and restore player balances to their pre-bet states. 10ji shall not be liable for any claimed winnings arising from a game malfunction.

10ji Casino is committed to responsible gaming and the wellbeing of all players using the Platform. Online gaming is intended to be an enjoyable form of entertainment. If gaming is no longer enjoyable or is causing financial, emotional, or social harm, 10ji strongly encourages players to seek support.

The following tools are available to all registered 10ji players from within their Account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Changes that reduce limits take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Timers: Set a maximum session duration after which you will receive an alert or be automatically logged out.
• Cool-Off Periods: Temporarily suspend your Account for a defined period ranging from 24 hours to 6 weeks. During a cool-off, you will not be able to log in, deposit, or place bets.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the 10ji Platform. Self-exclusion requests are irrevocable for the duration selected and take effect immediately.

Players who wish to use any of these tools may access them from the Responsible Gaming section of their Account settings, or by contacting 10ji support directly at [email protected]. For additional support resources, please visit our Responsible Gaming page.

The following conduct is strictly prohibited on the 10ji Platform. Engaging in any of the following may result in immediate Account suspension, forfeiture of balances, and reporting to relevant authorities:

• Registering or using a 10ji Account on behalf of another person.
• Providing false, misleading, or inaccurate registration information.
• Engaging in any form of collusion with other players to manipulate game outcomes.
• Using automated tools, bots, scripts, or software to interact with the 10ji Platform in any non-standard manner.
• Exploiting software bugs, loopholes, or malfunctions to gain an unfair advantage.
• Using the Platform in furtherance of money laundering, fraud, or any criminal activity.
• Depositing funds derived from criminal activity or unauthorized sources.
• Harassing, threatening, or engaging in abusive conduct toward 10ji staff or other players via any communication channel on the Platform.
• Circumventing geographic access restrictions or account bans through the use of VPNs, proxy servers, or other technical means.
• Misusing the bonus system, including through coordinated bonus abuse schemes or the opening of multiple Accounts to claim bonuses multiple times.

All content available on the 10ji Platform — including but not limited to the 10ji name, logo, website design, game graphics, software, text, images, audio, and video — is the intellectual property of 10ji Casino or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use the 10ji Platform solely for personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or create derivative works from any 10ji content.
• Use any 10ji brand, trademark, or logo for any commercial purpose without prior written authorization.
• Reverse engineer, decompile, or attempt to extract the source code of any 10ji software or game.

To the fullest extent permitted by applicable Philippine law, 10ji Casino and its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the 10ji Platform. This includes, but is not limited to:

• Loss of funds resulting from gaming activity on the Platform.
• Technical failures, network outages, or Platform unavailability.
• Unauthorized access to your Account resulting from your failure to maintain adequate credential security.
• Inaccurate or incomplete information provided by third-party game providers or payment processors.

10ji Casino collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By creating an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

10ji implements industry-standard security measures including 256-bit SSL encryption to protect your personal and financial data during transmission. However, no data transmission over the internet can be guaranteed to be 100% secure, and you acknowledge this inherent risk when using any online platform.

10ji will not sell your personal data to unaffiliated third parties for their independent marketing purposes. Data sharing with third parties is limited to what is necessary to operate the Platform — including payment processors, game providers, and regulatory authorities — and is governed by our Privacy Policy.

10ji reserves the right to suspend, restrict, or permanently close any Player Account with or without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a required timeframe.
• Suspected fraud, money laundering, or criminal activity.
• Receipt of a self-exclusion request from the Account holder or a regulatory authority.
• Discovery that the Account holder does not meet the eligibility requirements set out in Section 2.
• Reasonable suspicion of coordinated bonus abuse, cheating, or collusion.

Upon termination for breach, 10ji reserves the right to forfeit any bonus balances or winnings derived from the breach. Real Money balances (i.e., funds deposited by the Player from their own personal accounts, net of any applicable deductions) will be returned to the Player in accordance with applicable PAGCOR withdrawal requirements, subject to verification and compliance checks.

Players who wish to voluntarily close their Account may do so by contacting 10ji support. Voluntary Account closure requests will be processed within a reasonable timeframe. Any pending withdrawals will be completed before closure is finalized.

10ji Casino reserves the right to modify, update, or revise these Terms and Conditions at any time. When material changes are made, 10ji will notify registered players via email to their registered address and/or by posting a prominent notice on the Platform at least 7 days before the changes take effect.

Your continued use of the 10ji Platform following the notification period and the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure by contacting 10ji support.

The most current version of these Terms is always accessible at 10ji.asia/terms-conditions. The "Last Updated" date at the top of this page reflects the date on which the most recent revision was made.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to 10ji's internal dispute resolution process by contacting [email protected]. 10ji will endeavor to resolve disputes within 15 business days of receiving a written complaint.

If a dispute cannot be resolved through the internal process, it may be escalated to PAGCOR's dispute resolution mechanism in accordance with PAGCOR's applicable regulations. For disputes that cannot be resolved through PAGCOR's process, the parties may submit to the jurisdiction of the competent courts of Pasay City, Metro Manila, Philippines.

If you have questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 10ji Platform, please contact our support team using the following details:

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact the support team directly. We are committed to responding to all player enquiries within 24 hours.